These are provocative questions but relevant in so many places in IT and business. Many of of us hearing the terms capability maturity measurement (CMM) will immediately switch off, but please keep reading, I promise not to be as boring as the average CMM survey in this blog entry!
We have seen these methods applied across many business and IT processes in recent years. For a while every organisation wanted to be CMM rated to the top level 5 in all sorts of areas – disaster and business continuity planning, development processes, data management, IT security and many others. Just recently I have seen the latest offerings in supplier and vendor management approached in the same way. For a time every senior manager pushed by consultancies was jumping on the bandwagon of assessment. One can wonder how many initiatives in this area have now been assigned to the archives or are gathering dust somewhere. Having said this, I don’t believe that the need has gone away even if the latest fashions have moved on to other areas.