5 Steps to Embedding Operational Documentation in the DNA of Your Organisation

photo credit: kevin dooley via photopin cc

photo credit: kevin dooley via photopin cc

So you are embarking on an operational documentation review. The reasons can vary: an upcoming audit, a standardization mandate from above, or more efficient knowledge transfer. No matter what the case, the task doesn’t exactly scream “sexy” but it needs to be done and it needs to bring solid results. Continue reading