Strategy4IT Help – Reporting

Overview of a Sample Report

The type of report selected in the previous page is displayed here as a coloured matrix.

How to use the screen

Complexity Map

Sample of a Complexity Map by Product

Along the top of the matrix you will see products – the information selected in the previous page from the dimensions box. On the left hand side your business processes are displayed. The brightly coloured contents of the matrix are the systems and services you have imputed. The contents are coloured depending on the type of report to highlight how they support your organisation.

There are four different types of map that can be created: complexity, cost, support and license. If a complexity, support or license map has been chosen from the report type box, the colours will be different for each system to highlight where they are involved in each part of your business. If a cost heatmap is selected, then the highest cost systems are shown using 4 different colours (red, yellow, orange and green). I.e. your highest expenditure will be displayed in ‘hot’ colours.

Every system is displayed with a unique colour, to allow for quick and easy understanding of your report.

For license, support and cost heatmaps a key will be displayed below the matrix.

Users can print their own report by clicking on the Print button. A new browser tab will be opened allowing you to print the report from the browser.
Please note that your browser settings will then control the format produced on the printed copy, e.g. portrait or landscape and black and white or colour, so please check these if any issues occur while printing.


Complexity Map: displays how your systems are mapped against your business processes and other dimensions as selected by the user including product, location and business unit. Areas with high numbers of systems in an area between the process and organisation dimensions show high complexity which is likely to drive up cost.
Cost HeatMap: this report introduces the use of two new elements: costs and financial years. The user can produce reports based on running costs, investment costs or total costs. The systems and services are shown mapped to the business processes and organisation to show areas of highest cost concentration.
Support Map: a complexity map on your products, where your systems and services are coloured and mapped according to the type of support they use. This map can show areas where the support is provided under different types of model including internal, external, on-demand and pay-as-you-go.
License Map: a complexity map on your products, where your systems and services are coloured and mapped according to the type of license that is purchased, such as internal, external perpetual, external leased and cloud.

For more details see the Glossary.

How to read Complexity Maps

Print all the maps for each dimension (products, locations, business units) and compare the views. Ask yourself if everything is consistent with what you expected; if your business processes are properly aligned to your objective and your budget.
Look across the organisation for a process step. Is there one or many? And to which dimension are they aligned? One is not always good (e.g. regional regulation, product specialised processing).

  1. Could you improve cost or service by reducing the amount or aligning more to one dimension?
  2. Could one system cover the whole step across all dimensions? Are there manual processes or large areas of spread sheets or user tools?
  3. Are there gaps that could be automated? Is there duplication?
  4. Look across the processes for a product, region or business unit – do you have one or many systems at each process step intersection?
  5. Are the systems running across the process areas or aligned to only one? Could cost or service improve by joining steps across the value chain, therefore avoiding interfaces?

How to read a Cost HeatMaps

Look at your cost heatmaps in the complexity views, compare hot areas for the differing implication of cost.

  1. Is low investment driving high running costs?
  2. Are areas of high complexity corresponding with high costs? (Is consolidation needed?)
  3. Are areas of global coverage higher? (i.e. is there too much functionality for needs so fragmenting could save?)

How to read a Support Map and a License Map

Compare complexity map to cost and the type of support. Are areas of external support more expensive than internal or vice versa?

  • are long term contracts more expensive?
  • is cloud or PAYG more effective?


I am having problems printing my report, I am losing columns and the key. What can I do?
We suggest you to use the margin none option from Chrome browser. Doing so you will gain extra space to print all the columns in one page for the same report.