The proven methods implemented in our systems strategy tool have been used within many companies to decide on investments to simplify their IT and optimise their spend. Here are a few examples:
Case Study 1 – Global Publication
Strategy4IT was used by a global publications house to justify investment to rationalise their IT infrastructure. The CIO already knew that multiple versions of desktop software were driving up support costs and making application rollout complicated. Using the Strategy4IT method and reports she was able to justify changes to standardise the versions of software used, remove unnecessary installations and reduce costs. User experience also improved with the standardisation, bringing a positive response for the business. An added bonus was that the systems strategy tool produced reports that also highlighted areas where backup and security could be improved, which further justified the time invested in the IT assessment.
Case Study 2 – HR Services
A mid sized UK services group had recently been created by merging three smaller
companies into a single entity. After the merger the firm was struggling to realise their expected revenue targets – there had been high expectation of cross selling potential from standardising their CRM platform and selling to the joint customer base. By examining a complexity and cost map from the Strategy4IT method, the company was able to see that the expected revenues were failing because of a lack of standardisation in the back end applications supporting the business. The maps produced by the systems strategy tool showed that multiple booking engines across their products with key data in multiple places was not only preventing the staff from effectively supporting customer leads, but also driving up cost. By laying out the landscape on simple charts the CEO was able to understand the causes and quickly implement a programme to rationalise the key areas. This resulted in substantial savings and an uplift in revenue.
Case Study 3 – Financial Services
Strategy4IT can also be very effective in larger organisations. The system strategy tool’s methods were applied to a IT landscape supporting the risk function in a major European bank. The Chief Risk Officer had major concerns on the cost of change within the organisation; with ever more regulatory pressures he needed to respond quicker and cheaper to the external pressures. Using the systems strategy tool he was able to see the complex web of more than 80 systems involved in producing the risk results, understand the best places to consolidate his platforms, and thereby speed up the time taken to reach the market.