No matter how clean and accessible your business documentation is, it is dead weight if it’s out of date. And this is the sad reality in many organisations today. Your business is growing, optimising, and doing things differently every day. Document maintenance becomes a nightmare.
The solution is to embed a Document Lifecycle (DLC) approach into your organisation. Similarly to software and hardware lifecycles, the document lifecycle is aimed to bring consistency and quality to the final product. The scope of DLC should be new business processes, as well as changes to existing processes. Integrated with other organisational processes (e.g. change management, software development, project management), DLC must become an integral part of organisational discipline and culture.
To continue reading this article, please visit our sister blog at: Embed the Document Lifecycle Approach into Your Organisation